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Catina Domus
Frequently asked questions

Everything you need to know before you arrive

Prices, times, rooms, bathrooms, getting here from the airport: answers to the questions we're asked most often. Can't find what you're looking for? Message us on WhatsApp.

Booking and prices

How can I book direct?

Message us on WhatsApp at +39 331 243 2138 with your dates and number of guests, or use the form on the home page. We'll reply with availability and the final price. If you don't use WhatsApp, you can email us at catinadomus@gmail.com.

What do I gain by booking direct?

You save 15% compared with booking site prices, and you only pay the first night in advance to secure your dates.

How do I pay?

To confirm your booking you only pay the first night, by card, through a secure SumUp payment link we send you on WhatsApp. You pay the rest on the day you arrive.

Can I cancel my booking?

Yes. Cancellation is free up to 7 days before arrival, and we refund the first night you paid. If you cancel later, or don't show up, the first night is not refunded.

Can I get a receipt?

Yes, on request we can give you a receipt for your stay. It is not an invoice and has no value for tax purposes.

Is the tourist tax included in the price?

Yes. The City of Catania tourist tax is €3 per person per night, for up to 4 consecutive nights, and it's already included in the price we give you. There's nothing to pay on arrival.

What is the minimum stay?

The minimum stay is 2 nights. Long stays of a month or more are very welcome.

Can I also book on Booking.com or Airbnb?

Yes, you'll find the rooms on Booking.com and the rooms and apartment on Airbnb. In that case the platform's prices and terms apply, without the 15% direct discount.

How much does a night cost?

Rooms start from €50 per night for 1 guest, plus €15 for each extra guest: in low season from €50 for 1 guest, €65 for 2 and €80 for 3; in high season (July and August) from €65 for 1 guest, €80 for 2 and €95 for 3. The entire apartment has one price for up to 6 guests: from €100 per night in low season and €120 in high season. These are direct booking prices, already 15% off. The exact price depends on your dates and number of guests: message us for a quote.

Do children pay?

Children under 3 stay free. From age 3 they count as adult guests: in the rooms they pay the same €15 per night supplement and count towards the maximum of 3 guests per room; in the apartment they count towards the 6 guests covered by the single price. Please note that we don't have cots or extra beds.

Arrival and departure

What are the check-in and check-out times?

Check-in is from 2 pm, check-out by 10 am.

How does self check-in work?

No appointment needed: before you arrive you receive all the instructions to let yourself in, at any time after 2 pm.

Do I need to send my ID before arrival?

Yes. By law we must register all guests with the police. Before you arrive we ask for a photo of each guest's ID: you can send it on WhatsApp, also as a view-once photo, or by email to catinadomus@gmail.com.

Can I check out after 10 am?

No, check-out is by 10 am so we can get the house ready for the next guests. If you leave later, you can drop your bags at the luggage storage downstairs.

I'm arriving before 2 pm: where can I leave my luggage?

There is a paid luggage storage downstairs: €2 per hour, or €6 per day for a couple of bags. You can also use it on your departure day, after check-out.

How do I get here from the airport?

The easiest way is the Alibus, which takes you to the Central Station, 150 metres from us, in about 15 minutes. All the options, including taxi and train, are on the page From the airport to the Central Station.

Is there parking?

Yes, there is free street parking right outside the building.

Which floor are you on? Are there stairs?

We're on the first floor and the building has a lift. To reach the lift there are about 10 steps at the building entrance: please keep this in mind if you have heavy luggage or difficulty with stairs.

Rooms and amenities

Is the bathroom inside the room?

No. Each room has its own private bathroom, for your use only, located outside the room right opposite the door. You don't share it with anyone.

Is the kitchen shared?

If you book a room, the kitchen is shared with the guests of the other room. If you book the entire apartment, it's all yours.

How many people can stay?

Each room sleeps up to 3 people, with a double bed and a single bed. The entire apartment, with both rooms, sleeps up to 6.

Is there Wi-Fi?

Yes, free and fast, at 200 Mbps. The rooms also have a TV with Netflix.

Is there air conditioning and heating?

Yes, both rooms have air conditioning and heating.

Are pets allowed?

Unfortunately pets are not allowed.

Can I smoke?

Smoking is not allowed anywhere inside the house.

Are there quiet hours?

Yes, we ask for quiet from 10 pm to 8 am, out of respect for other guests and the neighbours.

Do you have cots or extra beds?

We don't have cots or extra beds. There is a baby changing table in the house.

Is breakfast included?

No, breakfast is not included. In the kitchen you'll find an espresso machine with coffee, a kettle and a toaster, and there are several cafés around the station.

Is cleaning available during my stay?

For stays of a week or more, cleaning during your stay is free: just ask us on WhatsApp.

The area

How far is the historic centre?

Cathedral Square and Via Etnea are about 20 minutes on foot. If you prefer the metro, Giovanni XXIII station is a 3-minute walk away, in front of the Central Station: one stop takes you to Piazza Stesicoro, on Via Etnea.

What is the area like in the evening?

The Central Station area is always busy and well connected. As around the stations of any big city, it's wise to take the usual precautions in the evening. The station and the metro are just a few minutes' walk from the house; if you have any doubts, message us and we'll gladly suggest the best routes.

Can I visit Mount Etna, Taormina and Syracuse without a car?

Yes, trains and buses to all these places leave from the Central Station, 150 metres from us. Times and tips are on the page Day trips from Catania without a car.

Is it noisy near the station?

The bedroom windows are double-glazed, which keeps street noise down. Quiet hours also apply in the house from 10 pm to 8 am.

Are there supermarkets nearby?

Yes, there are several just a few minutes' walk away:

  • Grocery minimarket on Via VI Aprile: 2 minutes
  • Sisa: 4 minutes
  • Ard Discount and Signor Vicino: 9 minutes
  • Decò and Penny: 10 minutes
  • Coop: 11 minutes

Opening hours can change, especially on Sundays: we recommend checking them on Google Maps.

Another question?

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